© Copyright 2025. NetEdge Mobile LLC. All rights reserved.
© Copyright 2025. NetEdge Mobile LLC. All rights reserved.
© Copyright 2025. NetEdge Mobile LLC. All rights reserved.
1. Introduction
1. Introduction
1. Introduction
NetEdge Mobile LLC ("NetEdge", "we", "us", "our") is committed to protecting your privacy and processing Personal Data fairly and lawfully.
This Privacy Notice applies to:
Our current or prospective customers, venue partners, and suppliers and their representatives.
Visitors to our offices, warehouse or equipment hubs, and network operations sites.
Users of our websites and mobile applications, except where a specific app or site provides its own privacy notice.
Individuals who interact with our social media pages that reference this Privacy Notice.
Note on guest Wi‑Fi/captive portals: If you connect to a NetEdge‑operated guest Wi‑Fi or captive portal at a venue, a separate captive‑portal privacy notice may also apply because of the technical data involved in providing network access. Where available, we will present or link that notice at sign‑on.
For the purposes described below, NetEdge Mobile LLC is the data controller (or equivalent under applicable law). In some cases, our affiliates or venue partners may be independent or joint controllers for specific processing they perform. If you have questions about this Notice or our privacy practices, contact privacy@netedge.biz.
This Notice does not form part of any contract for services unless expressly stated. We may update this Notice from time to time. We will post the updated version on our website and indicate the “Last updated” date above. Please check back periodically.
NetEdge Mobile LLC ("NetEdge", "we", "us", "our") is committed to protecting your privacy and processing Personal Data fairly and lawfully.
This Privacy Notice applies to:
Our current or prospective customers, venue partners, and suppliers and their representatives.
Visitors to our offices, warehouse or equipment hubs, and network operations sites.
Users of our websites and mobile applications, except where a specific app or site provides its own privacy notice.
Individuals who interact with our social media pages that reference this Privacy Notice.
Note on guest Wi‑Fi/captive portals: If you connect to a NetEdge‑operated guest Wi‑Fi or captive portal at a venue, a separate captive‑portal privacy notice may also apply because of the technical data involved in providing network access. Where available, we will present or link that notice at sign‑on.
For the purposes described below, NetEdge Mobile LLC is the data controller (or equivalent under applicable law). In some cases, our affiliates or venue partners may be independent or joint controllers for specific processing they perform. If you have questions about this Notice or our privacy practices, contact privacy@netedge.biz.
This Notice does not form part of any contract for services unless expressly stated. We may update this Notice from time to time. We will post the updated version on our website and indicate the “Last updated” date above. Please check back periodically.
NetEdge Mobile LLC ("NetEdge", "we", "us", "our") is committed to protecting your privacy and processing Personal Data fairly and lawfully.
This Privacy Notice applies to:
Our current or prospective customers, venue partners, and suppliers and their representatives.
Visitors to our offices, warehouse or equipment hubs, and network operations sites.
Users of our websites and mobile applications, except where a specific app or site provides its own privacy notice.
Individuals who interact with our social media pages that reference this Privacy Notice.
Note on guest Wi‑Fi/captive portals: If you connect to a NetEdge‑operated guest Wi‑Fi or captive portal at a venue, a separate captive‑portal privacy notice may also apply because of the technical data involved in providing network access. Where available, we will present or link that notice at sign‑on.
For the purposes described below, NetEdge Mobile LLC is the data controller (or equivalent under applicable law). In some cases, our affiliates or venue partners may be independent or joint controllers for specific processing they perform. If you have questions about this Notice or our privacy practices, contact privacy@netedge.biz.
This Notice does not form part of any contract for services unless expressly stated. We may update this Notice from time to time. We will post the updated version on our website and indicate the “Last updated” date above. Please check back periodically.
2. Definitions
2. Definitions
2. Definitions
Personal Data means information that identifies, relates to, describes, or can reasonably be linked to a natural person (e.g., name, email, phone number, device identifiers, IP address). When otherwise non‑identifying data is combined with identifiers and could reasonably identify a person, we treat the combination as Personal Data.
Process/Processing means any operation performed on Personal Data (e.g., collection, recording, organization, structuring, storage, use, disclosure, transfer, deletion).
Personal Data means information that identifies, relates to, describes, or can reasonably be linked to a natural person (e.g., name, email, phone number, device identifiers, IP address). When otherwise non‑identifying data is combined with identifiers and could reasonably identify a person, we treat the combination as Personal Data.
Process/Processing means any operation performed on Personal Data (e.g., collection, recording, organization, structuring, storage, use, disclosure, transfer, deletion).
Personal Data means information that identifies, relates to, describes, or can reasonably be linked to a natural person (e.g., name, email, phone number, device identifiers, IP address). When otherwise non‑identifying data is combined with identifiers and could reasonably identify a person, we treat the combination as Personal Data.
Process/Processing means any operation performed on Personal Data (e.g., collection, recording, organization, structuring, storage, use, disclosure, transfer, deletion).
3. When we collect Personal Data
3. When we collect Personal Data
3. When we collect Personal Data
We collect Personal Data when you:
Make an enquiry or communicate with us (web forms, email, phone, mail).
Purchase, request, or receive products or services from us.
Use our websites (including via cookies and similar technologies) or mobile apps.
Interact with our social media accounts.
Visit our locations where CCTV/access controls may operate for security.
Connect to a NetEdge‑operated network or captive portal (where permitted by law and subject to the relevant captive‑portal notice).
Report a data issue, exercise a privacy right, submit a complaint, or complete a survey.
We collect Personal Data when you:
Make an enquiry or communicate with us (web forms, email, phone, mail).
Purchase, request, or receive products or services from us.
Use our websites (including via cookies and similar technologies) or mobile apps.
Interact with our social media accounts.
Visit our locations where CCTV/access controls may operate for security.
Connect to a NetEdge‑operated network or captive portal (where permitted by law and subject to the relevant captive‑portal notice).
Report a data issue, exercise a privacy right, submit a complaint, or complete a survey.
We collect Personal Data when you:
Make an enquiry or communicate with us (web forms, email, phone, mail).
Purchase, request, or receive products or services from us.
Use our websites (including via cookies and similar technologies) or mobile apps.
Interact with our social media accounts.
Visit our locations where CCTV/access controls may operate for security.
Connect to a NetEdge‑operated network or captive portal (where permitted by law and subject to the relevant captive‑portal notice).
Report a data issue, exercise a privacy right, submit a complaint, or complete a survey.
4. Types of Personal Data we collect about you
4. Types of Personal Data we collect about you
4. Types of Personal Data we collect about you
Depending on your relationship with us, we may process:
Personal details: name, postal address, email, phone number, country/region, and emergency contact details you provide.
Professional details: employer, role/title, business contact information, industry/segment.
Technical & usage data: device and network identifiers (e.g., IP/MAC address), device type, OS, browser, app version, connection timestamps, pages/screens viewed, referral URLs, cookie IDs, approximate location derived from IP or access point association, and diagnostics.
Visit & security data: CCTV images at our facilities (where posted), badge/access logs.
Transaction data: orders, invoices, support tickets, and communications metadata.
We take reasonable steps to keep Personal Data accurate and up to date. Please let us know if your details change. We are not responsible for losses caused by inaccurate information you provide.
Depending on your relationship with us, we may process:
Personal details: name, postal address, email, phone number, country/region, and emergency contact details you provide.
Professional details: employer, role/title, business contact information, industry/segment.
Technical & usage data: device and network identifiers (e.g., IP/MAC address), device type, OS, browser, app version, connection timestamps, pages/screens viewed, referral URLs, cookie IDs, approximate location derived from IP or access point association, and diagnostics.
Visit & security data: CCTV images at our facilities (where posted), badge/access logs.
Transaction data: orders, invoices, support tickets, and communications metadata.
We take reasonable steps to keep Personal Data accurate and up to date. Please let us know if your details change. We are not responsible for losses caused by inaccurate information you provide.
Depending on your relationship with us, we may process:
Personal details: name, postal address, email, phone number, country/region, and emergency contact details you provide.
Professional details: employer, role/title, business contact information, industry/segment.
Technical & usage data: device and network identifiers (e.g., IP/MAC address), device type, OS, browser, app version, connection timestamps, pages/screens viewed, referral URLs, cookie IDs, approximate location derived from IP or access point association, and diagnostics.
Visit & security data: CCTV images at our facilities (where posted), badge/access logs.
Transaction data: orders, invoices, support tickets, and communications metadata.
We take reasonable steps to keep Personal Data accurate and up to date. Please let us know if your details change. We are not responsible for losses caused by inaccurate information you provide.
5. How we lawfully Process your Personal Data
5. How we lawfully Process your Personal Data
5. How we lawfully Process your Personal Data
We process Personal Data only where a lawful basis applies, such as:
Consent (e.g., certain marketing, cookies/analytics where required). You can withdraw consent at any time (see Section 10).
Contract (e.g., to provide products/services you request).
Legal obligations (e.g., tax/accounting, responding to lawful requests, honoring privacy rights).
Legitimate interests (e.g., operating and securing our networks and services; managing relationships with customers, suppliers, and venue partners; improving our offerings; establishing or defending legal claims). We balance our interests against your rights and expectations.
We process Personal Data only where a lawful basis applies, such as:
Consent (e.g., certain marketing, cookies/analytics where required). You can withdraw consent at any time (see Section 10).
Contract (e.g., to provide products/services you request).
Legal obligations (e.g., tax/accounting, responding to lawful requests, honoring privacy rights).
Legitimate interests (e.g., operating and securing our networks and services; managing relationships with customers, suppliers, and venue partners; improving our offerings; establishing or defending legal claims). We balance our interests against your rights and expectations.
We process Personal Data only where a lawful basis applies, such as:
Consent (e.g., certain marketing, cookies/analytics where required). You can withdraw consent at any time (see Section 10).
Contract (e.g., to provide products/services you request).
Legal obligations (e.g., tax/accounting, responding to lawful requests, honoring privacy rights).
Legitimate interests (e.g., operating and securing our networks and services; managing relationships with customers, suppliers, and venue partners; improving our offerings; establishing or defending legal claims). We balance our interests against your rights and expectations.
6. How we use Personal Data
6. How we use Personal Data
6. How we use Personal Data
Typical purposes include:
Provide, operate, and support our products, services, websites, apps, and networks.
Customer/partner management: quotes, orders, billing, vendor management, and communications.
Security and fraud prevention: access controls, incident detection, abuse monitoring, and enforcing terms.
Service improvement and analytics: understanding usage patterns to enhance performance and features.
Marketing and communications: sending service notices and, where permitted, marketing messages tailored to your preferences.
Legal and compliance: tax/audit, dispute resolution, and regulatory inquiries.
Typical purposes include:
Provide, operate, and support our products, services, websites, apps, and networks.
Customer/partner management: quotes, orders, billing, vendor management, and communications.
Security and fraud prevention: access controls, incident detection, abuse monitoring, and enforcing terms.
Service improvement and analytics: understanding usage patterns to enhance performance and features.
Marketing and communications: sending service notices and, where permitted, marketing messages tailored to your preferences.
Legal and compliance: tax/audit, dispute resolution, and regulatory inquiries.
Typical purposes include:
Provide, operate, and support our products, services, websites, apps, and networks.
Customer/partner management: quotes, orders, billing, vendor management, and communications.
Security and fraud prevention: access controls, incident detection, abuse monitoring, and enforcing terms.
Service improvement and analytics: understanding usage patterns to enhance performance and features.
Marketing and communications: sending service notices and, where permitted, marketing messages tailored to your preferences.
Legal and compliance: tax/audit, dispute resolution, and regulatory inquiries.
7. Who we might share your Personal Data with
7. Who we might share your Personal Data with
7. Who we might share your Personal Data with
We do not sell, license, or trade Personal Data. We may disclose Personal Data to:
Affiliates of NetEdge (only as needed for the purposes in this Notice).
Service providers/contractors (e.g., cloud hosting, analytics, security, support, communications, payment processing) under contracts requiring confidentiality and use only as instructed.
Venue partners/hosts where necessary to operate or support a NetEdge‑provided network or deployment at that venue (often in aggregated or de‑identified form unless individual data is reasonably required by law or contract).
Business transfers (e.g., merger, acquisition, asset sale).
Authorities where required by law, regulation, or valid legal process.
When you allow analytics/advertising cookies, we may share limited data with third parties such as Google (analytics) and LinkedIn (ads) so they can help measure and improve our services and deliver or measure advertising (see your choices in Section 10 and our Cookies controls).
We do not sell, license, or trade Personal Data. We may disclose Personal Data to:
Affiliates of NetEdge (only as needed for the purposes in this Notice).
Service providers/contractors (e.g., cloud hosting, analytics, security, support, communications, payment processing) under contracts requiring confidentiality and use only as instructed.
Venue partners/hosts where necessary to operate or support a NetEdge‑provided network or deployment at that venue (often in aggregated or de‑identified form unless individual data is reasonably required by law or contract).
Business transfers (e.g., merger, acquisition, asset sale).
Authorities where required by law, regulation, or valid legal process.
When you allow analytics/advertising cookies, we may share limited data with third parties such as Google (analytics) and LinkedIn (ads) so they can help measure and improve our services and deliver or measure advertising (see your choices in Section 10 and our Cookies controls).
We do not sell, license, or trade Personal Data. We may disclose Personal Data to:
Affiliates of NetEdge (only as needed for the purposes in this Notice).
Service providers/contractors (e.g., cloud hosting, analytics, security, support, communications, payment processing) under contracts requiring confidentiality and use only as instructed.
Venue partners/hosts where necessary to operate or support a NetEdge‑provided network or deployment at that venue (often in aggregated or de‑identified form unless individual data is reasonably required by law or contract).
Business transfers (e.g., merger, acquisition, asset sale).
Authorities where required by law, regulation, or valid legal process.
When you allow analytics/advertising cookies, we may share limited data with third parties such as Google (analytics) and LinkedIn (ads) so they can help measure and improve our services and deliver or measure advertising (see your choices in Section 10 and our Cookies controls).
8. How we protect your Personal Data
8. How we protect your Personal Data
8. How we protect your Personal Data
We implement appropriate administrative, technical, and physical safeguards designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. If you have questions about security, contact privacy@netedge.biz.
We implement appropriate administrative, technical, and physical safeguards designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. If you have questions about security, contact privacy@netedge.biz.
We implement appropriate administrative, technical, and physical safeguards designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. If you have questions about security, contact privacy@netedge.biz.
9. How we protect your Personal Data if we send it overseas
9. How we protect your Personal Data if we send it overseas
9. How we protect your Personal Data if we send it overseas
Because we operate and use vendors globally, your Personal Data may be transferred to, stored in, or accessed from countries outside your home jurisdiction (e.g., the United States). Where required, we use appropriate safeguards for cross‑border transfers, such as EU Standard Contractual Clauses (with UK addendum, where applicable) and additional measures as needed. Copies of key transfer safeguards are available on request (commercially sensitive portions may be redacted).
Because we operate and use vendors globally, your Personal Data may be transferred to, stored in, or accessed from countries outside your home jurisdiction (e.g., the United States). Where required, we use appropriate safeguards for cross‑border transfers, such as EU Standard Contractual Clauses (with UK addendum, where applicable) and additional measures as needed. Copies of key transfer safeguards are available on request (commercially sensitive portions may be redacted).
Because we operate and use vendors globally, your Personal Data may be transferred to, stored in, or accessed from countries outside your home jurisdiction (e.g., the United States). Where required, we use appropriate safeguards for cross‑border transfers, such as EU Standard Contractual Clauses (with UK addendum, where applicable) and additional measures as needed. Copies of key transfer safeguards are available on request (commercially sensitive portions may be redacted).
10. Your rights in relation to the Personal Data we collect
10. Your rights in relation to the Personal Data we collect
10. Your rights in relation to the Personal Data we collect
Subject to applicable law and certain exceptions, you may have the right to:
Access your Personal Data and obtain information about our Processing.
Correct inaccurate or incomplete Personal Data.
Delete Personal Data when no longer needed or where required by law.
Restrict or object to certain Processing, including where we rely on legitimate interests.
Port Personal Data you provided, in a machine‑readable format, where Processing is based on consent or contract and carried out by automated means.
Withdraw consent where Processing is based on consent (e.g., marketing, certain cookies).
Opt out of direct marketing at any time.
In some jurisdictions (e.g., California), opt out of “sale” or “sharing” of Personal Information for cross‑context behavioral advertising and limit the use of sensitive information. Where offered, you can exercise these via a “Do Not Sell or Share My Personal Information” link or by contacting us.
To exercise your rights, contact privacy@netedge.biz. We may need to verify your identity and authority before fulfilling a request. We aim to respond promptly and within the timeframes required by law.
Subject to applicable law and certain exceptions, you may have the right to:
Access your Personal Data and obtain information about our Processing.
Correct inaccurate or incomplete Personal Data.
Delete Personal Data when no longer needed or where required by law.
Restrict or object to certain Processing, including where we rely on legitimate interests.
Port Personal Data you provided, in a machine‑readable format, where Processing is based on consent or contract and carried out by automated means.
Withdraw consent where Processing is based on consent (e.g., marketing, certain cookies).
Opt out of direct marketing at any time.
In some jurisdictions (e.g., California), opt out of “sale” or “sharing” of Personal Information for cross‑context behavioral advertising and limit the use of sensitive information. Where offered, you can exercise these via a “Do Not Sell or Share My Personal Information” link or by contacting us.
To exercise your rights, contact privacy@netedge.biz. We may need to verify your identity and authority before fulfilling a request. We aim to respond promptly and within the timeframes required by law.
Subject to applicable law and certain exceptions, you may have the right to:
Access your Personal Data and obtain information about our Processing.
Correct inaccurate or incomplete Personal Data.
Delete Personal Data when no longer needed or where required by law.
Restrict or object to certain Processing, including where we rely on legitimate interests.
Port Personal Data you provided, in a machine‑readable format, where Processing is based on consent or contract and carried out by automated means.
Withdraw consent where Processing is based on consent (e.g., marketing, certain cookies).
Opt out of direct marketing at any time.
In some jurisdictions (e.g., California), opt out of “sale” or “sharing” of Personal Information for cross‑context behavioral advertising and limit the use of sensitive information. Where offered, you can exercise these via a “Do Not Sell or Share My Personal Information” link or by contacting us.
To exercise your rights, contact privacy@netedge.biz. We may need to verify your identity and authority before fulfilling a request. We aim to respond promptly and within the timeframes required by law.
11. Retention
11. Retention
11. Retention
We retain Personal Data only as long as reasonably necessary to fulfill the purposes described in this Notice, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements. For example, typical retention periods may include:
Account and transaction records: up to 7 years after the relationship ends.
Network/security logs: typically 12 months, unless a longer period is needed for security, auditing, or legal reasons.
Actual retention may vary based on the data type and applicable law. Contact us for more details.
We retain Personal Data only as long as reasonably necessary to fulfill the purposes described in this Notice, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements. For example, typical retention periods may include:
Account and transaction records: up to 7 years after the relationship ends.
Network/security logs: typically 12 months, unless a longer period is needed for security, auditing, or legal reasons.
Actual retention may vary based on the data type and applicable law. Contact us for more details.
We retain Personal Data only as long as reasonably necessary to fulfill the purposes described in this Notice, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements. For example, typical retention periods may include:
Account and transaction records: up to 7 years after the relationship ends.
Network/security logs: typically 12 months, unless a longer period is needed for security, auditing, or legal reasons.
Actual retention may vary based on the data type and applicable law. Contact us for more details.
12. Links to other websites
12. Links to other websites
12. Links to other websites
Our services may link to third‑party sites or services. Their privacy practices are governed by their own policies. We are not responsible for third‑party content or practices.
Our services may link to third‑party sites or services. Their privacy practices are governed by their own policies. We are not responsible for third‑party content or practices.
Our services may link to third‑party sites or services. Their privacy practices are governed by their own policies. We are not responsible for third‑party content or practices.
13. Our Marketing
13. Our Marketing
13. Our Marketing
If you place an order or otherwise engage with us, we may send you service communications. Where permitted, we may send you marketing via email, SMS, phone, or post and use limited profiling to tailor content to your interests. You can opt out at any time using the unsubscribe link in the message or by contacting us.
If you place an order or otherwise engage with us, we may send you service communications. Where permitted, we may send you marketing via email, SMS, phone, or post and use limited profiling to tailor content to your interests. You can opt out at any time using the unsubscribe link in the message or by contacting us.
If you place an order or otherwise engage with us, we may send you service communications. Where permitted, we may send you marketing via email, SMS, phone, or post and use limited profiling to tailor content to your interests. You can opt out at any time using the unsubscribe link in the message or by contacting us.
14. Third Party Marketing
14. Third Party Marketing
14. Third Party Marketing
We will only share your Personal Data with third parties for their own marketing if you have asked or agreed that we do so. Once shared, their privacy policy applies. To stop third‑party marketing, contact that third party directly and/or contact us to update your preferences.
We will only share your Personal Data with third parties for their own marketing if you have asked or agreed that we do so. Once shared, their privacy policy applies. To stop third‑party marketing, contact that third party directly and/or contact us to update your preferences.
We will only share your Personal Data with third parties for their own marketing if you have asked or agreed that we do so. Once shared, their privacy policy applies. To stop third‑party marketing, contact that third party directly and/or contact us to update your preferences.
15. How you can contact us
15. How you can contact us
15. How you can contact us
For questions, requests, or complaints about this Notice or our privacy practices:
NetEdge Mobile LLC — Privacy Team
Email: privacy@netedge.biz
Mail: NetEdge Mobile LLC, Attn: Privacy, 1125 NE 125th St, Miami, FL, 33161, USA
For questions, requests, or complaints about this Notice or our privacy practices:
NetEdge Mobile LLC — Privacy Team
Email: privacy@netedge.biz
Mail: NetEdge Mobile LLC, Attn: Privacy, 1125 NE 125th St, Miami, FL, 33161, USA
For questions, requests, or complaints about this Notice or our privacy practices:
NetEdge Mobile LLC — Privacy Team
Email: privacy@netedge.biz
Mail: NetEdge Mobile LLC, Attn: Privacy, 1125 NE 125th St, Miami, FL, 33161, USA
16. Complaint process
16. Complaint process
16. Complaint process
We hope to resolve your concerns directly. If we cannot, you may have the right to complain to a supervisory authority:
California (USA): Attorney General or California Privacy Protection Agency.
We hope to resolve your concerns directly. If we cannot, you may have the right to complain to a supervisory authority:
California (USA): Attorney General or California Privacy Protection Agency.
We hope to resolve your concerns directly. If we cannot, you may have the right to complain to a supervisory authority:
California (USA): Attorney General or California Privacy Protection Agency.
